Shipping & Returns
We want your experience with Fortéa Lab to feel simple, transparent, and reliable from the moment you place your order.
Every order is prepared with care. Below you’ll find our shipping timelines, return conditions, and the key details you may need before or after placing an order.
Processing Time
Orders are typically processed within 1–3 business days before shipment.
Tracking
Once your order ships, you’ll receive a tracking number by email.
Estimated Shipping Times
- United States: 5–10 business days
- International orders: 7–15 business days
Returns
If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.
Return Conditions
- The item must be unused
- The item must be in its original packaging
- Please contact support before sending any return
Additional Notes
- Shipping costs are non-refundable
- Delivery times may vary during holidays or high-volume periods
- Please make sure your shipping details are entered correctly at checkout
Need help with your order?
If you have any questions regarding shipping, delivery, or returns, please contact our support team and we’ll be happy to assist you.